I'm very disappointed to hear Timothy Spall selling his soul to advertise British Gas, as I'd previously thought him an actor of integrity. For a start, the Government have allowed the company to be sold out to Centrica and so it should be called American Gas. Using the word British should not be allowed - this just takes market share from the patriotic but undiscerning (in the same way as BT do).
Try telling my friend - whilst he was at work, British Gas broke down his front door to cut off his gas supply for non-payment. That would have been harsh treatment indeed, even if he'd had gas installed. In my last interaction with British Gas, they have been so utterly incompetent, officious and pedantically unhelpful that I shall never have any further dealings with them.
I therefore find the tone of their recent advert, when they claim to be caring, responsible, efficient and altogether acting in the best interests of their customers to be particularly galling.
1 comment:
I totally agree with you Raoul. However, I would like to add Ideal boiler -Warmsure as another company to avoid. I am still waiting for my boiler to be seviced 11 days after I was told they were on their way. I was also told my phone number wasn't the one I was calling from, even though I had my home handset in my hand.God help anyone who has an Ideal boiler with British Gas supply.
Maureen Eversleigh
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